Privacy policy


If you are an individual located in the European Union or the European Economic Area, please visit our Privacy Policy .
We understand your concerns about safety and security and want to assure you that we make every effort to safeguard your privacy when you make donations through our giving system.  Our mission is to help you support any charity, anywhere online – in a convenient and secure manner.
The information below spells out the privacy and security practices of our for-profit entity activehorizon for Good, Inc., a New York corporation (“activehorizon for Good”, “us”, “our” or “we”) and our nonprofit entity activehorizon for Good, a Delaware nonprofit corporation and donor advised fund (tax ID 68-0480736) (together, “activehorizon for Good”).  This Privacy Policy describes the types of information activehorizon for Good may collect from you or that you may provide when you visit our websites or mobile sites at and (including sub-domains, web pages within this site or any equivalent mirror, replacement, substitute, or backup website), or any other website, mobile site or application that links to this Privacy Policy, accessed via any device, or accessing or using any of our Services (collectively, the “Websites”).  “Services” means any of the activehorizon for Good products or services, e.g., Donor Management, Fundraising Pages, and Fundraising Coach, or any applications, including mobile applications, made available by activehorizon for Good.  The definition of Services does not include “Events Now.”
If you have any questions about this Privacy Policy, please do not hesitate to contact us.  If you do not agree with any of the terms and conditions in this Privacy Policy, please discontinue using the Websites and our Services.
This Privacy Policy is organized into three sections: (1) “General Provisions,” which apply to everyone using or visiting the Websites; (2) “Special Privacy & Security Provisions for Donors,” which apply only to users who make donations through our Websites; and (3) “Special Privacy & Security Provisions for Nonprofits, Customers, and Potential Customers,” which apply specifically to nonprofits who use or consider using our Services.

1. General Provisions

We take reasonable security precautions to protect the personal information that we collect and you provide to us. We meet commercially reasonable standards for online payment protection. We use up-to-date industry-accepted tools and technology protocols, including but not limited to, firewalls and encryption, to protect against the loss, misuse and unauthorized alteration of the information we collect. activehorizon for Good helps to protect your information by working with our vendors who provide a secure and safe environment for credit card donations. Please remember that the safety and security of your information also depends on you. Where we have given you (or you have chosen) a logon ID or password to access certain services or areas of the Websites, you are responsible for keeping this ID and/or password confidential. We ask that you not share such information with anyone or allow anyone to sign-in using your credentials.
Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to us. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we put in place for your protection.
What Information Do We Collect?
As discussed in greater detail below, we collect two types of information: personal information you submit to us voluntarily and information we collect automatically when you use our Websites or Services.  “Personal information” is data that can be used to uniquely identify or contact a single person. Personal information we collect may include your name, phone number, mailing address, e-mail address and payment information, such as credit card number and expiration date.  We may also collect information such as your organization’s name, your title within the organization, industry type and 501(c)(3) status, and other business information about the organization.  We may collect information from you when you use our Websites, such as when you sign up for a activehorizon for Good account, subscribe to our newsletters, register to attend a webinar, or make a donation.
When you submit payment information to us via the Websites, you consent to providing your payment information to us and to our vendors processing the donation to the extent required to provide our Services to you.  When we collect payment information directly from you, we transmit this payment information directly to our vendor.  For donations, we store the final four digits of the card number and the expiration date.
We also collect non-personal information from you passively.  Like most website administrators, we use log files that record information such as Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. We gather this information to track website visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are using our Services. IP addresses that are recorded by our log files are not linked to personal information.
Links and Third Party Websites
The Websites contain links to other sites and in certain circumstances, we use third parties to provide you with certain services as discussed in greater detail in our Services Agreement (which governs use by nonprofits who subscribe to our Services) and Terms & Conditions (which govern use by donors, visitors of the Websites, and nonprofit organizations who may receive donations through our Services but do not subscribe). Please be aware that activehorizon for Good is not responsible for the privacy practices of such other sites or companies. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personal information. This Privacy Policy applies solely to information collected by our Websites.
If you elect to use the paperless EFT enrollment process the following additional terms apply:
activehorizon for Good uses Plaid Technologies, Inc. (“Plaid”) to gather your data from financial institutions.  By electing to use the paperless EFT enrollment process offered as part of the Services, you grant activehorizon for Good and Plaid the right, power and authority to act on your behalf to access and transmit your personal and financial information being transferred, stored and processed by Plaid in accordance with the Plaid Privacy Policy, which can be viewed here: #privacy-statement.  You can withdraw from the paperless EFT enrollment at any time by contacting .
Please see the Special Provisions below in Section 2 and Section 3 for more information on the cookies we use if you are a donor or a nonprofit customer or potential customer.
For all Website users, as you navigate through and interact with our Websites, we may automatically collect certain information about your equipment, browsing actions and patterns, including details of your visits to our Websites, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Websites; information about your computer and internet connection, including your IP address, operating system and browser type; and other information obtained through third party analytics tools, such as Google Analytics.

  • activehorizon for Good uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “cookies”, text files that are stored on your computer, to analyze your use of the Websites. The information generated by the cookie about your use of the Websites (including your shortened IP address) is transmitted to a Google server in the U.S. and stored there. Google will use this information to evaluate your use of the Websites, compile reports on website activity for us, and to provide other services related to the Websites and internet use. Google may also transfer this information to third parties if required by law, or where third parties process these data on behalf of Google. For more information about Google Analytics, or to opt out of Google Analytics, please go to the
  • We use cookies in order to bring you more relevant messaging with Google Display and Search Advertising (e.g., Remarketing or Google Display activehorizon Impression Reporting).
  • We use third-party vendors, including Google, Facebook, Linkedin, and Bing, in order to show ads on third-party sites across the Internet.
  • activehorizon for Good along with third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on past visits to our Websites and to report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to the Websites.
  • We use data from Google Analytics Demographics, Interest Reporting, and third-party audience data to help us understand how people find and use our Websites.
  • Visitors can opt-out of Google Analytics for Display Advertising, customize Google Display activehorizon ads using
  • Visitors can customize their Linkedin advertising settings using
  • Visitors can customize their Facebook advertising settings using
  • Visitors can customize their Bing advertising settings using
  • Cookies do not allow the Websites to access personal information that you haven’t already provided to us.
  • activehorizon for Good may use third party analytics services like Crazy Egg’s Analysis Service or FullStory, which provide us with a clearer picture of how you use the Websites, such as where you click on the Websites, non-sensitive text entered into the Websites, and mouse movements.  Your use of the Website is also subject to Crazy Egg’s and FullStory’s privacy policies. You can visit Crazy Egg’s privacy policy at:  and their opt-out feature on .  You can read FullStory’s privacy policy here:   If you wish to opt out of our use of FullStory with respect to your use of the Websites, you may do so by visiting .

Do Not Track Requests; Third Party Tracking
activehorizon for Good does not currently take actions to respond to Do Not Track signals sent by your web browser because a uniform technological standard has not yet been developed. We continue to review new technologies and may adopt a standard once one is created.  Third parties, other than our vendors (such as our website analytics providers), do not have authorization from us to track which websites you visited prior to and after visiting the Websites.  That said, we cannot control third party tracking and there may be some third party tracking that occurs without our knowledge or consent.
How We Use Your Information
If you make donations through activehorizon for Good or are a nonprofit, customer, or potential customer, our use of your personal information will be described in the Special Provisions below.  In addition to such uses, we may use the information we collect in accordance with this Privacy Policy for the following purposes:

  • To provide the Services that you request and to communicate with you regarding such Services;
  • To respond to your inquiries and to contact you about changes to the Websites;
  • To send you notices or our e-Newsletter (if you have signed up to receive it);
  • To notify you of opportunities for future donations;
  • To send you information about our products, Services and other offerings;
  • To provide and maintain the Websites, help diagnose problems with the Websites, and to administer and audit usage of the Websites;
  • For statistical analysis and internal business purposes such as identifying fundraising trends.
  • For any other purposes disclosed at the time the information is collected or to which you consent; and
  • As otherwise specifically described in this Privacy Policy.

Information You Publicly Post
If you decide to participate in our Websites’ features, such as online blogs, by posting content, you understand that this information is publicly available.
Information You Provide to Social Networking Sites
The Websites allow you to access social networking sites including Facebook®, Twitter®, and LinkedIn®.
How We Share Your Information
Complying With the Legal System
Though activehorizon for Good makes every effort to preserve donor and customer privacy, we may need to disclose personal information when we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served on our organization.  We also may disclose your personal information to third parties if we have reason to believe that disclosing such information is necessary to conduct investigations of possible breaches of law, to cooperate in any legal investigation, or to identify, contact, or bring legal action against someone who may be violating any agreement with us, including our Terms & Conditions.
Profiles or Accounts
When you, if a donor, submit your contact information to sign up for a activehorizon for Good Profile, you agree and consent that activehorizon for Good may send you communication relating to our products, events, or recommended charities.  When you, if a nonprofit, submit your organization’s contact information to sign up for an account with activehorizonfor Good, you agree and consent that activehorizon for Good may send your organization communication relating to our products, events, or other business information.  Please contact us to opt out of receiving such communication or you may opt out by clicking on the “unsubscribe” link at the bottom of our emails.
Disclosure or Transfer of Data to Affiliates or Subsidiaries or in Connection with Organization Change
We may disclose personal information that we collect or you provide to us with our affiliates or subsidiaries that require access to your personal information for business purposes.
We may disclose personal information that we collect or you provide as described in this Privacy Policy to any buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about users of our Websites is among the assets transferred.
In the event that activehorizon for Good is involved in a bankruptcy, merger, acquisition, consolidation, change of control, liquidation, reorganization, or sale or transfer of assets, your information may be sold or transferred as part of that transaction. Our obligations in this Privacy Policy will apply to your information as transferred to the new entity.
Disclosure or Transfer of Data to Third Party Vendors
We may use third parties to help operate and improve our Websites, assist us in providing products or services to you, to process and collect payments, to provide analytics, or provide tools we embed into our Websites, products, and services. We may share information we have about you with such third parties, solely for their use to provide services to us. Please be aware that such third parties have their own privacy policies, which govern their use of your information. For a full list of such third parties and their privacy policies, please contact us.
Other Terms
Transfer of Information
We are based in the United States of America. Any personal information you provide may be stored and maintained in a secure database in the United States or transferred to a secure database outside the United States. By providing us with your information, you consent to this transfer.
Children Under the Age of 13
We do not knowingly collect personal information from children under 13 or knowingly allow such persons to log in to the Websites. If you are under 13, do not use or provide any information on these Websites or on or through any of its features or provide any information about yourself to us, including your name, address, telephone number, e-mail address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information as soon as practicable. If you believe we might have any information from or about a child under 13, please contact us.
Accessing, Correcting and Deleting Your Information
If you would like to access, modify, correct, or delete your personal information, please contact us. When you contact us, you may be required to provide us some details to verify your identity in this case. We may not accommodate a request to change or delete information if we believe the change would violate any law or legal requirement, cause the information to be incorrect, or we are unable to verify your identity.  In addition, if you have provided your information to the charity or charities you supported through activehorizon for Good in accordance with this Privacy Policy, you may need to contact that charity instead, if the relevant personal information is only accessible by that charity.  If we have received your information from a third party, we may not be able to modify, correct or delete your information.
Your California Privacy Rights
California Civil Code Section § 1798.83 permits users of our Websites that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us. Under Section § 1798.83, we currently do not share any personal information with third parties for their direct marketing purposes.
Changes to the Policy
activehorizon for Good periodically reviews and updates this Privacy Policy. If we decide to change this Privacy Policy, we will post those changes to our Websites so our donors and customers are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We may also, in our sole discretion, notify you of such changes via our e-Newsletter or email to your email address that we have in our records.  Any updates or changes to this Privacy Policy will become effective upon posting.  By continuing to access or use any of our Websites after those changes become effective, you agree to be bound by the revised Privacy Policy.